PRIVACY POLICY

Last Updated: June 24, 2026

At ZB Electrical & Generators LLC ("Company," "we," "our," or "us"), we respect your privacy. We are committed to protecting the personal information you provide through our website, Meta (Facebook and Instagram) Lead Forms, phone calls, emails, and other communication channels.

By using our website, submitting a contact form, requesting a quote, or interacting with our advertisements, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect the following information:

Contact Information

• First Name
• Last Name
• Email Address
• Phone Number
• Property Address (if provided)
  

Service Information

• Generator quote requests
• Electrical service inquiries
• Appointment requests
• Service preferences and interests
  

Website Usage Information

• IP Address
• Browser Information
• Device Information
• Website activity and interactions
• Advertising engagement and interactions
  

HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to quote requests and inquiries
• Schedule consultations and service appointments
• Provide generator installation, maintenance, repair, and electrical services
• Send service updates and appointment reminders
• Contact you regarding promotions, warranties, financing options, and special offers
• Improve our website, advertising campaigns, and customer experience
• Analyze website traffic and advertising performance
• Comply with legal obligations
  

SMS & Marketing Communications

By submitting your information through our website or Meta Lead Forms, you consent to receive communications from ZB Electrical & Generators LLC via:

• Phone calls
• Text messages (SMS)
• Emails
  

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by:

• Replying STOP to text messages
• Clicking the unsubscribe link in emails
• Contacting us directly
  

Consent is not a condition of purchase.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

• Customer Relationship Management (CRM) platforms
• Website hosting providers
• Advertising and marketing platforms
• Analytics providers
• Financing partners
• Communication service providers
  

These partners are required to protect your information and use it only for authorized business purposes.

Cookies & Tracking Technologies

Our website may use cookies, Meta Pixel, Google Analytics, and similar tracking technologies to:

• Improve website functionality
• Measure advertising effectiveness
• Analyze visitor behavior
• Enhance user experience
• Support remarketing and advertising campaigns
  

You may adjust your browser settings to decline cookies if you prefer.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information for as long as necessary to:

• Provide services
• Maintain customer records
• Comply with legal requirements
• Support business operations and marketing efforts
  

Third-Party Platforms

Our advertising and lead generation efforts may utilize platforms including Meta (Facebook and Instagram), Google, and other third-party providers.

Information submitted through these platforms may also be subject to their respective privacy policies and terms of service.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Request information regarding how your data is used
  

To exercise any of these rights, please contact us using the information below.

Contact Information